Hi to all members and
rakeback admins!
This is my first and maybe my last post on this site. Yes I am on tilt, because I am trying to get this problem fixed for more than a month now...
Here is the problem:
I singed to rakeback.com through a friends link, in order to let him get this bonus rakeback of 2-10%. After doing that I used the PACIFC POKER LINK OFFERED BY RAKEBACK.COM to download the pacific poker software and afterwards to register to pacific poker.
So I registered to pacific poker and cashed in nearly 400 dollars to get the first depositors 100 dollar for free. Afterwards I earned a 35$ friend to friend bonus without even knowing who my friend is. In the beginning I thought that I got that friend to friend bonus because of registering to rakeback.com by using the friends link. However my friend hasn't registered a pacific poker account on rakeback.com!??!?!
So how did I get this bonus? Nobody knows. In the beginning I thought it is no problem but then my
rakeback deal with pacific poker was denied by rakeback.com!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Now after 1 month of trying to solve this problem I have to say that I am done with Rakeback.com . Nobody wants to solve that problem and delete that never wanted friend bonus and give me the bonus I registered for. The
rakeback bonus!!!!!!
I phoned pacific poker about 5 times. The guys there are very friendly and really tried to help me with that problem. They also did admit that they had problems with their databse that's why they needed ONE WHOLE MONTH to find out who my affiliate actually is. They did admit that it is possible that this databse error caused the problem I am facing at the moment. After the pacific poker guys were talking to the rakeback.com manager several times, after trying to convince him that I didn't made any mistake, I only got the answer that I got a friend bonus already and that they can't do anything about it.
This is my last attempt to get the problem solve, otherwise the only thing I can do is playing on other sites that offer rakeback and use another affiliate that helps me when problems occur.
Regards