Hoping a mod here can help. I sent Tony a pm but he hasn't got back to me. My June
rakeback has not been paid and Pacific poker said to contact rakeback to follow up as they make the paymenst. I emailed support and I received an amail from Anastasia in support saying June's payments were final and asking if I had been paid, and if not they would follow it up. I replied to the email but as yet have received no response. My rakeback for June was $1112.84 according to my
Rake Tracking. Now for July it is apparently -$87.63.
I was supposed to be paid $72 for Mays rakeback but never received notification of it. Instead I received a $75 Loyalty bonus which Pacific said was it when I was chasing it. I would appreciate if anyone can finalise this matter as I have never had a problem with rakeback from other sites through you.
Thanks in advance
Joel