Quote:
Originally Posted by Cheryl Papsch  I don't understand how they are "giving" me a full bonus when they deduct to my rake. |
Maybe your mistake was accepting compensation for the error in the form of a bonus? If the error was clearly their fault and it cost me money I would've refused a bonus compensation and held out for a direct payment to my account.
As it stands they're entitled to deduct any bonus paid from your rake calculations as stated
http://www.rakeback.com/full-tilt-poker/rakeback/.