 Ultimate Bet a Fraud!!
UB should be called Ultimate Fraud or Ultimate Ripoff!!. They obviously use shills and bots at their tables, and I just learned that what SEEMS to be live play is actually on some kind of delay. I found this out after they cheated me out of the bad beat jackpot share they promote.
I was playing-LIVE-at a table, had in fact played like 3 hands and then the jackpot was hit. Everyone at my table got a share, as I should have. 5 E-mails to Customer Support went nowhere for 3 days. Then finally some moronic non-English speaking guy calls to tell me that something is wrong with MY e-mail. This, despite the fact I'd been getting e-mail from them for days on tournement registrations and other promo crap. The moron couldn't understand that the problem must be on his end, since all other e-mails from them were coming through. His solution was to send it to their tech team. Whoo Hooo! Meanwhile, his fradulent explanation for my not getting my jackpot share was that I'd been seating out. Even though I was clearly live from my point of view, had been chatting with others at my table about the hand we had just played--that I won--and THEN the announcement on the jackpot came. But the lame-o customer support couldn't explain that what was live on my end was actually a delayed play at their end.
Bottom line: UB is a fradulent, cheating site that should not be trusted. Their promo crap is just a shill to get you to spend more money--and it is not LIVE, it is delay play that works to their benefit.  |