Hello all,
We've experienced an unforseen (and therefore unannounced) downtime in our website this morning (European time).
Our hosts (Memset.com) have contacted us with the reason for the downtime.
Quote:
| This morning we experienced a failure cascade resulting in a loss of network connectivity to your server(s). One of our core routers suffered a hardware failure, and the automatic switchover to the spare did not operate properly. Normal service was restored at 08:39.
We now believe that the Sun hardware we had been using is unreliable and will be replacing the remaining units as soon as practical. Additionally, we are undertaking a thorough review of our automated fail-over systems to be 100% certain that they will operate properly in future.
I cannot sufficiently apologise for this downtime. Obviously any failure of this sort is unacceptable, and my team and I will be working hard over the coming weeks not just to fix the issues seen today, but to undertake a comprehensive testing and investigation programme to ensure that any other potential weaknesses are found before they cause a problem. |
Even if it wasn't our fault, we still like to let you guys know what happened.
rakeback.com team