problems at AP?

[BUILDMO]

my home course is giving me fits

it wont recognize my player ID
AP support has not solved this yet

anybody else having problems?

[tasmanianone]

AP does that to me once every 2 weeks. I go to login (from my home computer) and it says login ID not recognised. After about 12 hours its OK again. I email the security department and they say theres nothing wrong with my account. AP is just very shady, Im going to quit playing there.

They just revamped their player points system and copied Ultimate Bet, except the points earn 3x as slowly as UB at every level. The bonus has also been changed and clears alot slower. They didnt email me to explain this or anything. I went to live chat to query the new points system and they told me because Im only a gold member I dont have the right to use this feature anymore, I have to email instead.

I wont be playing there anymore they treat the players like something they scraped off their shoe and the security is a joke.

Sorry for rant at end, I hope first paragraph helps.

[BUILDMO]

ty for the input
I did get the AP thing sorted out.
Apparently they were doing a security check.

AP has ALWAYS treated me good, both technical and at the tables.
This is my home course and will always be.

[dallas12]

abs is becoming a joke site thats why i play mostly at fulltilt now. I use to play in the vip tourney on wed now they don't have them no more. They have this new thing for vip's called most famous freeroll. I am only a gold vip so that means i can not play this one. It is only for the top 400 people that have the most points for the week. Guess what i work so don't have time to play every day like some people. So that means i will never play it that game. And as for the points that is also a joke. I am not going to sit their 3 hours only to get 3 points. That is just bullshit. So in closing i guess abs wants to lose players to other sites likt fulltilt or pokerstars.

[tasmanianone]

I agree

The points system and bonus now really sucks (3x as bad as UB). I used to play there every day but not anymore. The icing on the cake was when I went to live chat to ask why the new loyalty scheme was so poor and they told me my status level was too low to use the live chat feature now. Haha nice touch AP. Hope the crooked site goes bust.

[iceveins0901]

I have had a problem recently at AP that I continually get disconnected at the table, I figure it is something to do with my comp and the site, but it is very weird, I might have to switch to another poker site for the jesus challenge, since every other site works with my comp, just not AP apparently anymore.

[tasmanianone]

The server at AP is notoriously bad. I used to play up to 9 tables at a time there and sometimes Id be disconnected at some tables while playing with a normal connection at others. When you get disconnected they automatically boot you so you end up paying alot in extra blinds annd spending long periods on wait lists. GRRRRRRRRRRR

[tasmanianone]

I havent been able to log into AP for 48 hours it just says 'login not recognised please contact support' Im getting really sick of this bullshit on their site. The support wont answer my emails and I cant use live chat because I cant sign in. I need 400 points by the 31st to maintain my loyalty level.

AP are really unprofessional and Im going to take all my money elsewhere. I have over $5k sitting in a frozen account and they wont speak to me.

[5spades2U]

This past week I encountered a problem with Absolute. I went to open program and it would not open recieved message that shortcut had be moved and cannot access path. So i deleted the program went to site downloaded again..same message. so I emailed tech and they sent me a new link to download from have not done that yet. I posted in other forums such as Railbirds and found out others recieved same message it was speculated that a worm was planted in the download to caputer your info! The program worked fine until the lastest update...has anyone experienced the same problem and what was your solution.

5spades2u

[liladypokerpro]

Yeah I heard something similar regarding a Trojan being attached to the last update for Absolute Poker. If I can find the thread on the other forum I'll post it here...give me a few minutes to look it up...

[liladypokerpro]

Okay here is the post...it's long, but it shows a screen shot of the virus in question being attached to the Absolute Poker update...



Posted: Thursday, November 13 at 11:54 am

As of their most recent update (v8.5.2) AbsolutePoker now contains the virus TROJAN HORSE GENERIC12.LEV




A software update for popular online poker room [link removed (TOS)] recently caused confusion among customers when the security program AVG identified a component of it as a Trojan Horse. In response, Absolute Poker sent out an e-mail to concerned users explaining the situation. Poker News Daily sought explanation from Absolute Poker as well as feedback from a customer who experienced the abnormality.

Poker News Daily spoke with Jared Detwiler, who signed up for Absolute Poker in hopes of playing in a freeroll on the site. He told us that when he logged onto Absolute Poker, "My anti-virus asked if I wanted to allow the Trojan. I figured Absolute Poker was reliable and allowed it. After this, Absolute Poker was completely disabled and there was no way for me to log on."

The e-mail sent to Poker News Daily from Absolute Poker stated, "With the implementation of the new banners on the AP application, the AVG antivirus recognized the interaction between those banners and the Microsoft Internet Explorer as a potential virus." The e-mail noted that Absolute Poker developers have been in contact with AVG programmers in order to update the virus definitions and stop the error from occurring. When AVG starts, the program typically checks for updates automatically in order to ensure that users are protected. AVG offers both a free and a paid premium version.

In order to reinstall Absolute Poker properly, customers are instructed to go to "Start," "Control Panel," and "Add / Remove Programs." Then, select Absolute Poker and uninstall the file. Once this is complete, open "My Computer," access the C Drive, and then open "Program Files" to delete any straggling Absolute Poker files. Then, open Internet Explorer and click on "Tools" in the top menu bar. Delete all temporary internet files and cookies. Download Absolute Poker and run it.

Absolute Poker's statement to Poker News Daily continued, "To perform a [virus] update, the customer just needs to right click over the AVG icon located at the bottom right of the Windows Taskbar and select Update." AVG will then take a few minutes to download and install updated virus definitions. If this is performed manually, the software will oftentimes prompt a user before it updates the definition file. Players with additional questions are urged to e-mail Techsupport@AbsolutePoker.Com.

However, for many poker players, having to uninstall programs, delete cookies, and erase internet files can be a burdensome task, especially for users who are not particularly computer savvy. Detwiler explained that he had not yet contacted Absolute Poker "because I wanted to try them out with the freeroll and hopefully everything would work out. Basically, I just gave up and figured it was their loss."

The issues with potential Trojan Horses seem to be isolated to AVG, as opposed to other anti-virus software programs like Norton and McAfee.

Absolute Poker is owned by Tokwiro, the same company that has ownership interest in online poker room [link removed (TOS)]. Its flagship tournament is a $150,000 guaranteed prize pool event that runs every Saturday at 16:30 ET. The tournament comes with a $530 price tag and regularly sees an overlay, which means that the $150,000 guarantee exceeds the actual prize pool. Last week, the tournament attracted 280 entrants and was won by Jon apestyles Van Fleet, who cashed for $37,500. Heads-up, Van Fleet defeated [link removed (TOS)] Bellagio Cup IV winner Mike "SirWatts" Watson, who finished second for $24,000. The top 36 spots paid out.