Email Replies

[krusty26]

Im new to the forum, but would like to know if it normal on this site to get no replies to emails?
Have sent 3 emails and got no reply. Am I missing something here?

[thrash1294]

i AM WAITING MYSELF. I need to know what day rake is paid?

[pinnie]

Hey Guys,

We were out on a trip for few days. We are currently going through emails and we will be responding to all emails in short time. If there is anything I can do for you now, please send me a private message.

Sorry for any inconvenience and thank you for your patience.

Best Regards,

Mikko

[krusty26]

Still nothing

[mollila]

Hi guys,

I am sorry that emails have gone unanswered for a week. This has mostly been my responsibility, and they have not been taken care of since I was out. We are now going through rakeback confirmations and email questions.

http://www.rakeback.com/news/2006/11...es-are-late-25

[serqan_]

I think u should be more professional about these matters.other rakeback sites are much more ahead of you.they reply emails maximum 1 day later.they send emails when they pay the rakebacks.
ur web-domain name is a big advantage but u must use it more wisely.

I have signed up to 3 poker rooms via your link and still playing at them regularly.but i dont think that i will use your links next time when i need to register a new poker room.

I hope you improve your service soon.

Thank you
Regards,

[mollila]

Thank you for the feedback sergan. I agree with you 100%.

We are currently short on staff, and need to train and hire customer service representatives.