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  1. #61
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    Mar 2011
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    Hey Roplayer, the link you posted is for a tourney on June 17th (expired), no? Did you mean a different one? Let us know, thanks
    Tweeting @rakebackcom.

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  3. #62
    fionaho's Avatar
    fionaho is offline Customer Relationship Coordinator
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    Hi Roplayer,

    Your ticket sent in has been replied. The new players tournament on 17th Jun went smoothly. We are now checking on your account with WPT.
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  4. #63
    Join Date
    Jun 2012
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    6

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    Quote Originally Posted by jspill View Post
    Hey Roplayer, the link you posted is for a tourney on June 17th (expired), no? Did you mean a different one? Let us know, thanks
    about that tournament i was talking .. i will wait for a response soon

    Also nothing about the last 2012$ from 10 july ....


    EDIT: I didn't receive again my ticket to this week 2012$ tournament from 24 july ID:2642961 and this is 3 time this happens and you told me that thinks will go well and the ticket will be issued in time. What can i say more?

    username on wptpoker:airlupi1992
    Last edited by jspill; 22nd June 2012 at 05:50 AM.

  5. #64
    fionaho's Avatar
    fionaho is offline Customer Relationship Coordinator
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    Quote Originally Posted by Roplayer View Post
    about that tournament i was talking .. i will wait for a response soon

    Also nothing about the last 2012$ from 10 july ....
    Hi Roplay,

    We have sent you an e-mail about your WPT account, please check. Thank you.
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  6. #65
    Join Date
    Jun 2012
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    6

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    Quote Originally Posted by fionaho View Post
    Hi Roplay,

    We have sent you an e-mail about your WPT account, please check. Thank you.

    Your message:
    Hi XXX,

    We have WPT Poker check on your account. Actually your WPT account is not linked to us. Therefore, your WPT account is not eligible for our exclusive tournaments.

    But you can always play in your partypoker/">Party Poker account, which is tracked to us, qualify and sit for our exclusive tournaments.

    Hope that explains everything.

    Have a nice weekend.

    Regards,
    Fiona
    First of all my name is not that (xxx)also when i contacted you to ask about the 10 july tournament you told me that i 'm on the list
    WPT Poker
    palmito76
    MirtaLegrand
    airlupi1992
    SsDollySs
    DakDiak
    MirtaLegrand

    How can i be on the list but not register via rakeback?
    EDIT: also you didn't answered the question what will hapend with the players that weren't able to register to the 10 july tournament maybe there are players that are interested.Also i hope in future you will not use my name to send email to other player mail.

  7. #66
    Join Date
    Jun 2012
    Posts
    6

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    Please be aware of a network wide policy that one player can have 1 rakeback account only on either Party Poker or WPT as both rooms are on same network.
    Please someone tell me this is a joke or that we are talking about different things . I can not stop laughing...
    Where have you read this ? We both know that it's impossible(this kind of restriction only one party gaming acount from the same affiliate).Or lets say you tried to ,,dodge" me so you will not be forced to give me a big exchange for those 3 tournaments.
    Let's say the impossible is possible give me a line(copy/paste it here) where it says something like that. I hope you will give me a line from terms and condition not from elsewhere(where i accepted this). I made a deposit special for this and see now where we got,,,, very rude


    EDIT:
    third time-> what will receive players that weren't able to register on first tournament from this month in exchange?

  8. #67
    Join Date
    Mar 2011
    Posts
    14

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    Quote Originally Posted by Roplayer View Post
    Please someone tell me this is a joke or that we are talking about different things . I can not stop laughing...
    Where have you read this ? We both know that it's impossible(this kind of restriction only one party gaming acount from the same affiliate).Or lets say you tried to ,,dodge" me so you will not be forced to give me a big exchange for those 3 tournaments.
    Let's say the impossible is possible give me a line(copy/paste it here) where it says something like that. I hope you will give me a line from terms and condition not from elsewhere(where i accepted this). I made a deposit special for this and see now where we got,,,, very rude


    EDIT:
    third time-> what will receive players that weren't able to register on first tournament from this month in exchange?
    and you thought you will have 2 entry for 1 freeroll ,or you are so pathethic player that you can not earn 112 points in 1 month

  9. #68
    Join Date
    Jun 2012
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    Quote Originally Posted by 85752 View Post
    and you thought you will have 2 entry for 1 freeroll ,or you are so pathethic player that you can not earn 112 points in 1 month
    ha?
    i think we are not on the same page... about what are you talking ?
    The things are like that... i made the requirements (i mean the points that you are talking about) and i was not able to play on any of this tourmaments.( on any of this 3 tournaments)

    I i suggest to read again my replies... i hope next time you will not judge before you know the problem is embarrassing for you.
    All i did here was to make and update on what problems i face with rakeback support and if you can see we are more that we have same problems. I am not gonna make again a summary special for you to understand what's going on because is meaningless(you are not dealing with this problem)
    Nice day 85752... you are so tense today (try to play some poker maybe it will cheer you up)

  10. #69
    fionaho's Avatar
    fionaho is offline Customer Relationship Coordinator
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    Hi Roplayer,

    As mentioned, your WPT account is not linked to us, therefore, although you have earn enough points in your WPT account to qualify for our exclusive tournaments, your WPT account is not eligible for those. On another side, your Party Poker is linked to us, you can earn points through your Party Poker account to qualify for our tournaments.
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  11. #70
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    fionaho is offline Customer Relationship Coordinator
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    Hi,

    The rooms have come up with a decision to compensate on crediting a 12th Aug $2,012 freeroll ticket to below.

    Party Poker
    RiverPath
    Gondola81
    IZEBERGH


    WPT Poker
    palmito76
    MirtaLegrand
    SsDollySs
    DakDiak
    MirtaLegrand


    We will have a promotions page with details up soon.

    Fiona
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  12. #71
    Join Date
    Sep 2011
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    4

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    Quote Originally Posted by fionaho View Post
    Hi,

    The rooms have come up with a decision to compensate on crediting a 12th Aug $2,012 freeroll ticket to below.

    Party Poker
    RiverPath
    Gondola81
    IZEBERGH


    WPT Poker
    palmito76
    MirtaLegrand
    SsDollySs
    DakDiak
    MirtaLegrand


    We will have a promotions page with details up soon.

    Fiona

    Thanks for this information.
    But why am I not eligable for this compensation (WPT name MIGO12) ?
    I have signed up with WPT through RB.com some month ago and were able to play the first two $ 2012 tourneys by only earning 1 point.
    During May I earned over 112 points and were not allowed to play the tourney on 10th of June (like some others), but I was able to play the tourney on 24th of June (which prooves that I earned the needed amount of points).

    Will you please check this.

  13. #72
    fionaho's Avatar
    fionaho is offline Customer Relationship Coordinator
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    Quote Originally Posted by MIGO14 View Post
    Thanks for this information.
    But why am I not eligable for this compensation (WPT name MIGO12) ?
    I have signed up with WPT through RB.com some month ago and were able to play the first two $ 2012 tourneys by only earning 1 point.
    During May I earned over 112 points and were not allowed to play the tourney on 10th of June (like some others), but I was able to play the tourney on 24th of June (which prooves that I earned the needed amount of points).

    Will you please check this.
    Hi MIGO14,

    Your account is eligible for the above mentioned compensation.

    Fiona
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  14. #73
    Join Date
    Sep 2011
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    4

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    Quote Originally Posted by fionaho View Post
    Hi MIGO14,

    Your account is eligible for the above mentioned compensation.

    Fiona
    Okay, many thanks for your information and effort.

  15. #74
    fionaho's Avatar
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    Quote Originally Posted by MIGO14 View Post
    Okay, many thanks for your information and effort.
    No Problem Glad you bring that up.
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  16. #75
    Join Date
    Jan 2010
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    Freeroll Date:
    August 19th at 20:00 CET
    new players, it is what? I was registered about 2-3 months ago, I new?

  17. #76
    fionaho's Avatar
    fionaho is offline Customer Relationship Coordinator
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    Hi,

    The Party & WPT $1k new players freeroll that ran on 15th July is for those who signed up in June and earned 1 point in either room.
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  18. #77
    Join Date
    Dec 2009
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    sorry if i post on worng topic

    the 300$ weekly freeroll will be still be available from now on?(yestarday it was not in the lobby)

    EDIT:http://www.rakeback.com/poker-forum/...5644#post65644

    To bad they cancelled it ...it was better than the rest
    Last edited by BaTTzo; 16th July 2012 at 02:38 PM.

  19. #78
    Join Date
    Mar 2011
    Posts
    14

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    why you did not give us some ticket for live events in europe like 95 % of rb players are from europe and do other person get that buy ins 550 and 220 buy ins or only winner

  20. #79
    Join Date
    Mar 2011
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    14

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    so can you tell us how much money we get for pocket and travel expense from this 5k ? and do we get buy in for this tournaments of 500 and 200 or we have to pay buy in for them?

  21. #80
    fionaho's Avatar
    fionaho is offline Customer Relationship Coordinator
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    Hi 85752,

    About pocket and travel expense we will need to confirm with the rooms as it is not mentioned on confirm running the promo.
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