On hold?

[Themutsnuts]

hi guys,i opened a full tilt account about a week ago,and i just checked to see if everything has gone ok with it....and it says its on hold?wat on earth does that mean?thx in advance.

[tony]

Hi Themutsnuts,

The On Hold status mean that we received your rakeback sign-up request but it is not confirmed yet, On Hold status mean that we are contacting our Full Tilt affiliate manager to check what is your status. You can be in On Hold status for some reasons:

1. You are already an existing player at that poker room.
2. You are tagged to some other affiliate than Rakeback.com.
3. You provided us with the wrong username.
4. Some other technical problem while registration etc.

When we will receive an answer about your Full Tilt rakeback, the raketracking/">Rake Tracking status will change.

[Themutsnuts]

ok ty tony,quick response.So how long do u think this process will take?sorry to cause such a fuss but i am quite a high volume player,and i do rake a fair bit,need to get it sorted,thx.

[tony]

So how long do u think this process will take?

I hope it will happen soon, i cant tell you exactly, in past months we have problems with our Full Tilt Affiliate manager who is replying really slow, so hope he will answer soon, after he will answer your status will change.