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Thread: On Hold

  1. #1
    Join Date
    Jan 2008
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    5

    Default On Hold

    I signed up for RakeBack on FT about 5 days ago. for the frst 2 days it was "pending" and since then it's been "On Hold". What does this mean?

    Thanks

  2. #2
    Join Date
    Jan 2008
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    5

    Default Admin?

    Is there a way to post a question to Admin so I can get this situation answered. its been 5 days since I signe dup now.

  3. #3
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
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    2,108

    Default

    Hi Repeater,

    I already answered to you question in Introductions section:

    The On Hold status means that we sent an email to our Full Tilt and Ultimatebet affiliate managers so to get a status of your full tilt rakeback registration, when we will receive an answer from them your status will change. So please just wait a bit
    Last edited by Mika Ollila; 15th July 2008 at 10:51 AM.

  4. #4
    Join Date
    Jan 2008
    Posts
    5

    Default

    Thanks Tony,

    Guess I better work on my patience (not unlike some tourneys Ive been in recently!)

  5. #5
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hi again

    Please check your email inbox, there is one email from us regarding your problem.

  6. #6
    Join Date
    Jan 2008
    Posts
    5

    Default

    Been almost 2 weeks now and nothing regarding my status from FullTilt has changed. Stil says "On Hold".

    Should I re-register? I would prefer not to, seeing as how I have been accumulating points there for the last 2 weeks.

  7. #7
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hi Repeater08,

    Today we received an answer from Full Tilt, Full Tilt is really slow all the time and they say that you are already an existing player at that poker room, so your rakeback account is unfotunately denied.

    If you are interested in any other rakeback deals please check this list here.

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