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  1. #1
    Join Date
    Nov 2007
    Posts
    7

    Default CELEB poker RAKEBACK

    I was checking my rakeback and it makes no sense.

    At Celeb we should get 30% rakeback.

    At Celeb you get 1FPP for 0,25$ of rake.

    I have 349 FPP that means I've paid 87,25 rake. (in €!!!!)

    87,25/30% = 26,175 € (or$)

    But my RAKEBACK tracking summary shows 3,27$ ?????


    I think something is wrong with your tracking.

    Can you give me a clear explanation before I get suspisious and return to my other rakeback provider.

    Best regars,
    Martin

  2. #2
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hello martamars,

    There is one bug with Celeb Poker raketracking/">Rake Tracking. The total number which you see there is actually not the total amount but amount of rakeback which you generated for the latest day available at our Rake Tracking. So if you will log in to our website and follow this link here: Rake Tracking you will see that your total amount is actually bigger This link goes to your detailed view of rakeback where you can see daily data, so check out the Total number there.

    Another thing is about euros and dollars. You see dollar signs there but actually all the amounts are in euros. So you are not loosing rakeback and you are generating 30% of it. It will take time to fix these problems, i think they will be fixed during the first half of next week. Please sorry for the inconvenience.

  3. #3
    Join Date
    Nov 2007
    Posts
    7

    Default

    Thank you.

    Everything is cool now

  4. #4
    Join Date
    Jul 2008
    Posts
    658

    Default

    Quote Originally Posted by tony View Post

    Another thing is about euros and dollars. You see dollar signs there but actually all the amounts are in euros.
    Does the same apply to Poker Heaven?

  5. #5
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hello RiverstarsVictim,

    Poker Heaven is working correctly and all rakeback amounts are in dollars there.

  6. #6
    Join Date
    Apr 2007
    Posts
    281

    Default

    how much do you suppose the celebrity poker players on Full Tilt get in rakeback?
    my guess is 110%.

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