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  1. #1
    Join Date
    May 2008
    Posts
    17

    Default no referal payments received

    Hey guys,



    I was wondering when the July Payments are made. Sorry for the ridiculous question, but just always was curious when the date was for the previous month's payment.

    I notice in my tracking that it shows $0 paid out, $0 to be payed out for all months prior all of a sudden.

    Thanks,
    Brian

  2. #2
    Join Date
    Mar 2007
    Posts
    1

    Default no referal payments received

    hi there,

    my referal has been playing since march and i still havent received any payments yet? support has so far been unresponsive via email. can somebody please help me? cheers cam

  3. #3
    jcrei's Avatar
    jcrei is offline Development Manager
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    364

    Default

    We're sorry it is taking so long, but we had to wait on data for one specific room before all referrals could be calculated.

    We are processing all pending payments today and tomorrow

  4. #4
    Join Date
    May 2008
    Posts
    17

    Default

    Quote Originally Posted by jcrei View Post
    We're sorry it is taking so long, but we had to wait on data for one specific room before all referrals could be calculated.

    We are processing all pending payments today and tomorrow
    Sounds good. Thanks!

    To answer my original question tho, is there a 'usual' day for payment of previous month's income?

  5. #5
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    No, as you see we do it during the whole month. So official period of payment for certain month is full next month

  6. #6
    Join Date
    May 2007
    Posts
    12

    Default

    I havent resived any refferal comission in 3 months :/

  7. #7
    jcrei's Avatar
    jcrei is offline Development Manager
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    364

    Default

    Hello,

    In some cases the amounts are very small, and it makes more sense to group them in a longer time period. This may be because the payment method you selected only allows for payments after a certain amount.
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  8. #8
    Join Date
    May 2007
    Posts
    12

    Default

    Well i had moneybookers on payment option and minimium payment there is 1$.. rakeback.com owns me like 270$.. I just switched payment to go my pokerstars account

  9. #9
    Join Date
    May 2007
    Posts
    12

    Default

    Still waiting my commissions from november and december :/

    Still waiting my affilate commissions. havent got a penny since last october.
    Last edited by tony; 5th February 2010 at 10:24 AM.

  10. #10
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hello,

    Referral payment will be made during February. You will receive all your referral money generated for last months.

  11. #11
    Join Date
    May 2007
    Posts
    12

    Default

    Thanks for reply tony.

  12. #12
    Join Date
    May 2007
    Posts
    12

    Default

    Last day of the month and still no commissions..

  13. #13
    Join Date
    Feb 2006
    Posts
    2,258

    Default

    We had techincal problems on our end that were preventing the calculation of referral commission for the past few month. Sorry for the lack of communication on this matter.

    Referral payments have now been made for almost all players until January, and continuing these and then February payments.

  14. #14
    Join Date
    May 2007
    Posts
    12

    Default

    Ok ollila. I resived nov--jan commissions. Thanks!

  15. #15
    Join Date
    Nov 2008
    Posts
    2

    Default refferals

    i have 2 refferals how do i get them to pay me havent been paid in over a year

  16. #16
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hello ALONGTHESHORE,

    The problem is that both your referrals have no confirmed rakeback deals. That is why we cant keep track of their generated rakeaback which will allow us to make calculations and pay rakeback. Please tell your referred friends to contact our customer support and tell us where they have their rakeback deals and we will check that.

  17. #17
    Join Date
    Jan 2010
    Posts
    2,186

    Default

    Tony -

    I wasn't aware of RB when I created my FTP account, so I don't have RB. But if I refer people, can I still get commission?

  18. #18
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Quote Originally Posted by economist89 View Post
    Tony -

    I wasn't aware of RB when I created my FTP account, so I don't have RB. But if I refer people, can I still get commission?
    Yes of course, if you will refer somebody to our website and he/she will create a rakeback deal which will be Approved then you will be getting your commission. It is also important that your referral will have this rakeback deal in his/her raketracking/">Rake Tracking so that we will be able to calculate your commission. For more details and possible help contact our customer support.

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