I was supposed to get about $2500 rakeback from September from Betsson, but I only got about $1900. I submitted a ticket and your support personnel basicly ignored me in the email conversation. She basicly repeated multiple times that I didn't rake enough for 45% rakeback (over $2500 per 2 week period). I confirmed from Betsson that I raked $5543 during September, which is more than $2500 over 2 weeks, therefore I should recieve 45% rakeback. Your own raketracking/">rake tracking page also suggests I should recieve 45%. I also confirmed from my pokertracker that I raked over $5000 during September. I have not recieved any response to my latest email which I sent almost a week ago.


Reply With Quote
Bookmarks