begginer doubt

[TEJODIYO]

Hi, Im new in rakeback.com and I have my first doubt. To sign up in any poker room (MansionPoker in my case) you have use the link to MansionPoker registration and introducing the code RAKECOM, finally, to finish the Mansion Poker Rakeback Sign Up you have to introduce the MansionPoker username. Well, when I do all this and I click in "send" it appears the rakeback.com home with out seing any confirmation message. This happened yesterday and for now I havent recievied any confirmation mail about the Mansion Poker Rakeback Sign Up. Now I dont know if I must wait or if I made any thing wrong during the sign up.
Please, Could any1 tell me if this is normal, I'd like to be sure before playing in Mansion Poker.
By the way, Could you tell me your opinion about is Mansion Poker a good place to begin to play for rakeback.
Thanks a lot. A begginer.

[Mika Ollila]

Hi TEJODIYO,

This does not sound normal. When you fill in your Mansion Poker username, add a checkbox to agree to our terms & conditions, and click the send button, this message should be displayed to you on the same Mansion Poker Rakeback Sign Up page:

MANSION POKER rakeback registration submitted.

We have received your rakeback registration to Mansion Poker, and further information has been sent to you by email.

So it seems there is something not working on the page. May I ask what web browser type and version are you using, so that we can test the page to see if we can replicate this problem?

We are receiving sign ups from other users normally.

One thing is sure that if you use our link and code you will get tracked to our Mansion rakeback, even though the emails are not sent.

[Mika Ollila]

Could you tell me your opinion about is Mansion Poker a good place to begin to play for rakeback.

I have not played there myself, but have heard that they have good low limit games going on. The site is very well managed and has good support, so yes I think it is a good room to play at.

[TEJODIYO]

Ok Mollila, thak you very much for reply, it seems the problem was the browser. The browser I used was SAFARI. I just fill in the rakeback registation to Mansion Poker with other browser (FireFox) and after clicking the send button, YES, the message you said (MANSION POKER rakeback registration submitted) was displayed correctly. Also I have recieved an email with further information.
thanks again.

[Mika Ollila]

Great to hear you problem was resolved by using a different browser. Your rakeback sign up should be processed by our support by tomorrow.

I have submitted a bug report to our programmer, and asked him to fix the rakeback sign up forms to work with Safari browser as well.

[TEJODIYO]

Where I could find information abuot rakeback types (flat, progressive, tiered, ...) I like to know the diferences between them.
Thanks a lot.

[Mika Ollila]

Where I could find information abuot rakeback types (flat, progressive, tiered, ...) I like to know the diferences between them.
Thanks a lot.

Flat means that your rakeback percentage is the one displayed.

Tiered/Progressive means that you can get higher rakeback percentages if your monthly rake goes above certain limits. You can ask information about these rates by email. Some of these tiered deals we are not allowed to publicly advertise on our website.

[TEJODIYO]

Hi mollila, thanks for the information, the MansionPoker registration already is done, now I see it in my rake tracking, but I have another doubt, why in my brakedown the Mansion rakeback% is 30, not 36%?
see ya.

[Mika Ollila]

Hi mollila, thanks for the information, the MansionPoker registration already is done, now I see it in my rake tracking, but I have another doubt, why in my brakedown the Mansion rakeback% is 30, not 36%?
see ya.

The Mansion rakeback percentage is 36%. Looks like the default percentage in our rake tracking has not been updated for Mansion. I will ask our programmer to do that.

But rest assured, your payments will be made according to 36%.