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  1. #1
    Join Date
    Nov 2009
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    13

    Default ultimate bet rakeback

    hi everyone this is my first post, i signed up to ultimate bet through the rakeback page and have been playing cash games since, but i have not had an email saying the deal is approved yet it has been 5 days now, on the rakeback page it says "pending" just wondering if anyone else plays and has rakeback with untimate bet and if you had to wait this long or had any problems.

    thanks

  2. #2
    Join Date
    Dec 2008
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    Default

    I had to wait that long for my Full Tilt deal to go through. You will still get all of your rakeback earned so far as long as your rakeback deal with Ultimate Bet is approved.
    Think for yourself. Question authority.

  3. #3
    Join Date
    Nov 2009
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    Default

    still no news on my deal been a week now, should i contact support ?

  4. #4
    Join Date
    Feb 2008
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    You wouldn't have heard something over the weekend. I'd check your e-mail, check again on Monday, and then contact support if you are really worried about it. The deals usually take a few business days to go through, so I wouldn't be too worried yet.

  5. #5
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
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    Feb 2007
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    Hello JamesH1990,

    Your rakeback deal for UB is right now in On Hold status. An email was sent to you about it, please check your email inbox. On Hold means that we sent an email to UB affiliate manager about you. When he/she replies we will email to you too. Thank you for your patience anyway!

  6. #6
    Join Date
    Nov 2009
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    Default

    hi got an email saying they couldnt find my username in there reports and they are contcating ultimatebet for manual check, dont like the sound of that lol.

    thanks

  7. #7
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
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    Feb 2007
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    Your UB username was not found in the UB rake reports. It could mean that you 1. Are an existing player at UB 2. Tagged to some other affiliate than Rakeback.com already 3. Simply submitted a wrong UB username to us. Anyway we need to wait until UB will answer to us about. Soon you will know if your deal was approved or denied by UB.

  8. #8
    Join Date
    Nov 2009
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    Default

    Just got an email syaing my deal has been approved, will i get the rakeback from the games i have been playing while the deal was going through, on the raketracking/">rake tracking page it says my current rakeback is zero lol.

    Thanks
    Last edited by JamesH1990; 24th November 2009 at 02:48 PM. Reason: spelling

  9. #9
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    Feb 2008
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    Quote Originally Posted by JamesH1990 View Post
    Just got an email syaing my deal has been approved, will i get the rakeback from the games i have been playing while the deal was going through, on the rake tracking page it says my current rakeback is zero lol.

    Thanks
    Yes.

    http://www.rakeback.com/support/inde...cleid=23&nav=0

  10. #10
    Join Date
    Nov 2009
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    Default

    hi does ultimate bet rake tracking actually ever update ? i played some before the deal was approved maybe thats why.

  11. #11

    Default

    Quote Originally Posted by JamesH1990 View Post
    hi does ultimate bet rake tracking actually ever update ? i played some before the deal was approved maybe thats why.
    It's getting close to the beginning of a new month... often times the reports lag until a few days after the first of a new month before fully updating... I'm not saying that is definitely what's happening, since it could be something else, but it's very likely the cause.
    I see you talking but all I hear is blah blah blah

  12. #12
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
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    Feb 2007
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    Hey JamesH1990,

    Your UB account was tagged to us by UB affiliate manager on 23rd of November. Were you playing in the period of 23rd-30th November? If you played before that time then your rakeback was not accumulating but starting from 23rd it must be working.

  13. #13
    Join Date
    Nov 2009
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    Default

    ak ok thanks tony, i have not been playing on ultimate bet since the deal was approved, i was going to wait a while to make sure everything with rakeback was ok and was hoping for it to update lol, but as you say it wont update from hands i have played while waiting for the deal to be approved. Hoping i will still get rakeback from those hands i did play tho.

    Thanks for you help.

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