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  1. #1
    Join Date
    Nov 2009
    Posts
    1

    Default FTP Rakeback from 11th Jan on

    Not sure if anyone else is getting this problem but I havnt had a single update since the 10th january now, its just saying "No Data" for everyday this week. Anyone able to confirm that im still getting rakeback as im getting a little worried

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  3. #2
    Join Date
    Feb 2009
    Posts
    1

    Default

    I recieved mines on friday. I also have recieved no update since 10th of jan.

  4. #3
    Join Date
    Jun 2009
    Posts
    2

    Default

    no data here either

  5. #4
    Join Date
    Aug 2007
    Posts
    446

    Default

    Same here for me as far as no stats update. No need to worry though, you'll still get your rakeback. I got mine yesterday. They'll catch it up here eventually.
    "I'd like to play a game. The rules are simple."

  6. #5
    Join Date
    Oct 2007
    Posts
    10

    Default

    im still waiting for an update, all still says no data. anyone else?

  7. #6
    Join Date
    Jan 2010
    Posts
    1

    Default Havent been updated for 8 days now!

    The last update on my RB was made on the 10th of jan. I received some RB on the 15th that was just a bit more than the 10th update says. Somethin s really fishy here. When is the next update? and why did i get that inaccurate amount of RB last time?

    also, i cant hope for any help by the customer service, cuz the last time i asked something, it took 2 weeks (!!) for them to answer !

    please do something about this!

  8. #7
    Join Date
    Jul 2007
    Posts
    18

    Default

    PUSH,

    same problem here

  9. #8
    Join Date
    Nov 2008
    Posts
    4

    Default

    yea same thing over here and i ahve been playing the same amounts shoot me a pm if you find anyrthing out

  10. #9
    Join Date
    Nov 2008
    Posts
    4

    Default no rake showing for the last week

    ive been playing the same amounts as i usualy do but its not showing that ive played anything so i was just wondering if anyone else had the same problem or could help me with this

  11. #10
    Join Date
    Nov 2009
    Posts
    13

    Default

    yep same here

  12. #11
    Join Date
    Feb 2006
    Posts
    2,259

    Default

    Quote Originally Posted by ibringdathundaz View Post
    The last update on my RB was made on the 10th of jan. I received some RB on the 15th that was just a bit more than the 10th update says.
    Full Tilt Rake Tracking data has not been updated since Jan 10th so far.

    The next update will include the cumulative rake data in Rake Tracking for the missing days in between. The data displayed in our Rake Tracking service is for informational use, and Full Tilt rakeback payments amounts are not affected by these breaks.

  13. #12
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hey ibringdathundaz,

    We put an announcement i think 2 days ago into Rake Tracking with this text:

    "Full Tilt Rake Tracking!

    Starting from 11th of January Rake Tracking was not updated with rakeback data due to missing reports from Full Tilt. When the reports will be sent to us your Rake Tracking will be updated. This will not affect your future rakeback payment!"

    You can see this info at the very top when you go to your Rake Tracking.

    The problem is that we were receiving incorrect rake reports from Full Tilt for these days that is why they are showing No Data, right now we are trying to solve this problem together with Full Tilt, but as I already said this will not affect your rakeback payment and it will be made on time. Anyway sorry for any inconvenience caused by this.
    Last edited by tony; 19th January 2010 at 01:25 PM.

  14. #13
    Join Date
    May 2008
    Posts
    13

    Default

    Any news on when this problem might be fixed? Many thanks

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