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  1. #1
    Join Date
    Sep 2009
    Posts
    13

    Default Do the referral code work as it should?

    I have sent hundreds of readers from my pokerblog but not yet any earnings, anyone having some ideas and/or advice for me?

    i just wanna know that the tracking is working when people click on the refer a friend-URL

    thanks all

  2. #2
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    Hello,

    Are you sending your invites when you are logged in as kimlovo at our website or KimLovoBlog?
    I do not see any referred people attached to both these accounts. We need to check if this working right now, was working before when I tried it myself. Anyway you can email us a list of Rakeback.com usernames of your friends whom you referred to support@rakeback.com and we can manually add them to you.

  3. #3
    Join Date
    Sep 2009
    Posts
    13

    Default

    hello tony, thanks for investigating this.
    i am logged in as kimlovo
    i now also have put the referral banners at this new rush poker forum
    can you please check so that that small banner and the directlink in the meny are correct?
    i will ask a friend of mine to register a new account for rakeback and play and see if she gets rakeback from you
    okay, lets talk more later.
    thx again

  4. #4
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    OK I tested it today and found out that referral links are not working as they should. People who go to our website through the banners on both your pages are not tagged to your Rakeback.com username, BUT we have a list of all people who came from your pages and created their Rakeback.com account. So we have a list of people whom you referred. I also checked all of them and there is nobody who created a real rakeback deal so you are not loosing any money, but as soon as somebody will create a rakeback deal and will start generating rakeback you will see that in your raketracking/">Rake Tracking. I informed our IT department about this issue, hopefully it will be fixed soon. Sorry for any inconvenience that it might cause to you.

  5. #5
    tony's Avatar
    tony is offline Former Customer Relationship Coordinator
    Rakeback.com
    Join Date
    Feb 2007
    Posts
    2,108

    Default

    UPDATE:

    OK now it must be working correctly. Referral links are working again. You were telling that one of your friends will try it also, after he/she will do it can you please tell me the Rakeback.com username and I will check it once again. Thank you in advance for your cooperation

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