Even when you have plenty of experience, the online poker world can throw up issues which you don’t understand, or problems which you can’t solve.
Rakeback is here for beginners, recreational players, keen enthusiasts and professional players.
If you have a question or a problem which is stopping you enjoying online poker, we’ll do our best to help.
First you may find the answer to your question in our FAQ section.
If you have an issue with a poker room which you have joined through us, we can contact them on your behalf using our contacts to try to get a personal resolution of your problem.
If you think you may have a problem with gambling you can get confidential advice and information here.